Apple Service Agreements

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Apple Service Agreements

5.15 Full agreement; Force majeure. This agreement governs service transactions accepted by Apple. There are no other oral or written terms and conditions. Apple does not authorize any waivers or amendments to this agreement. Apple is not responsible for errors or delays in providing the service or delivery of your product or a replacement product resulting from events that are not subject to Apple`s proper control. Details of the training and services provided by Apple at the customer`s request. You may be able to re-download previously purchased content (“Redownload”) on your devices that are connected with the same Apple ID (“Associated Devices”). You can view on support.apple.com/HT204632 the types of content available for the new download in your home country. Content may not be available for a new download if that content is no longer available on our services. – Third-party applications: www.apple.com/legal/internet-services/itunes/appstorenotices/ For residents of Europe: before entering into your contract with Apple, you will get the correct information on the main characteristics of goods or services as well as on the price and cost of delivery of goods or services, including taxes.

– For each service, you may have connected up to 10 devices (but only 5 computers at most) at the same time as your Apple ID, although simultaneous streams or content downloads may be limited to a small number of devices, as described below under Apple Music and Apple TV. Each computer must also be licensed with the same Apple ID (to learn more about computer authorization, see support.apple.com/HT201251). Devices can be connected to another Apple ID once every 90 days. Check out the software licensing agreements for the current shipment of Apple products by selecting the corresponding product below. B Direct Mail-In-Service. If Apple discovers that your product is licensed for the Direct Mail-In service, you send your product to Apple`s repair site, as instructed by Apple. Apple can provide prepaid calculations (and if you no longer have the original packaging, Apple can send you packaging materials). If Apple does not provide prepaid invoices or packaging, you must send and package your product to Apple`s repair location, as described at the time of order, and consider insuring your package in case of damage or loss during shipping. Once the service is complete, the location of the Apple repair service returns the repaired product or provides you with a replacement product. To the extent permitted by law, all service contracts received by residents of Australia are subject to the laws of New South Wales. 1.3 Parts and work. Apple can provide both parts and work, but it may indicate that you are replacing some easily installable parts yourself, as described below.

When maintaining your product, Apple may use new or obsolete parts or products that are new in terms of performance and reliability. Apple retains the replaced part or product that will be exchanged during the service as property, and the spare or product becomes your property. Replaced parts and products are generally repairable and are exchanged or repaired by Apple by value. If apple returns a replaced item to you under current law, you agree to pay Apple the retail costs of the replacement item and shipping. Information about repairs or services for Apple products that are not under an Apple warranty, an extended service contract or a legal right of warranty.